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1. I find 100% of law firms who dispatch conveyancing contract packages by email - though the practice is unsurprisingly dying out following Law Society/SRA warnings about email hacking, bogus firms/branch offices - cause me to raise more enquiries than hardcopy paperwork. as electronic usually means corner cutting by the despatcher.

Why? I think because they already annoy their clients by not writing to them probably at all, but making them do everything electronically – I get annoyed with my car insurer when I get sent 4 insurance documents to read…..too much of a hassle to scroll through etc - requiring the public to them upload document after document etc and then the conveyancer does not read through the uploaded documents. They just throw it out to the buyers lawyer.

That is the biggest problem, few dynamic conveyancers like to face a mass of pdfs on screen, we spread documents out in front of us - they are ‘deeds’ for a reason - cross referring instantly, not with a mouse and curser opening and closing pages etc.

Do it online and you don’t do it as thoroughly...or we’d all be doing it online.

“Anonymous 20th February” - care to reveal who you are, so we can all share in your wonderful news/firm’s conveyancing reputation?

2. We have no need for electronic signatures. Why is it even cropping up.? With conveyancing standards of the human being doing the work at such abysmal levels in 2017 why are you wanting to give mediocre lawyers top notch IT. You still have mediocre lawyers with top notch IT.

Some high volume ‘conveyancers’ may champion the idea of electronic signatures to keep their profit coming in.

3. Bring back Land Certificates, as electronic fraud will get worse. It is inevitable, as fraudsters are so clever. Daft ID fraud insurance is now cropping up, which will excuse us all from being vigilant. Great!?

If the courts think a firm’s PII will cover the loss, be careful, as if they won’t, that is the end of the law firm…and the jobs of every employee. “They are insured” is scary legal reasoning.

Sadly there is a vested interest in attracting volume work, offering a terrible service in the process but making huge profit at the expense of the public. Anything that threatens that will be squashed.

4. More IT is a red herring. We already have e-conveyancing at the speed of light. We have had it for two decades. It is called mail. But try and get the average conveyancer to respond in less than a week to the majority of communications. The Law Society and Veyo took a beating, as the issue is not IT, it is the low skill of the conveyancer and their lack of motivation to be good at what they do that needs to be fixed.

Ideas to do that?



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