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What complete and utter rubbish published no doubt with glee by a journalist employed by the Gazette whose salary we pay for !! I have been senior partner of my firm for 30 years and to be told I haven't a clue about what's going on in the firm makes my blood boil. Who is this "representative batch" of clients who have been interviewed. I am obtaining a full copy of the report and taking matters further.
Lexis Nexis seem to have commissioned this report and sent it to the Law Society. They must have hoped to have obtained some benefit from doing so. Let me tell you what benefit they are going to get from my firm. If we are failing clients then that is obviously something to do with not just the people working in the firm but also its systems. Let's make a start on improving things by cancelling all contracts with Lexis Nexis and moving to other suppliers. I'd like to think that many other solicitors who have been incensed by their article and its publication by the Gazette will take or threaten to take similar action. Let's not sit back and just moan about these continual attacks on hard working members of the profession most of whom have very satisfied clients. Let's all attack back

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