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I am seeing the duty of candour starting to take effect, and have recently had 3 admissions of breach in response to the letters of notification and even clients with letters confirming breach before I've even been involved. Mind you, I always invite them to treat the letter as a letter of claim and if no response is received then I'll go down the breach report route etc.

The early admissions have been great for my clients because they can relax earlier. Mind you, I am most definitely not seeing any such approach from MDU, MPS or whoever.

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