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@Anon 10.00

"...surely if every solicitor cared about the rights of the consumer this advice would be free...."

This is a disingenuous argument. Do you expect lawyers to give advice pro bono to ALL clients in the name of access to justice and caring for clients?

Law is a business. Lawyers are entitled to charge a reasonable fee for their work. Insurers charge their fees through premiums. Why do you say the two are incompatible?

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