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What people find unsavoury about your approach is that your company has a very casual attitude towards the contents of your pleadings and that you are exposing your 'clients' to significant adverse costs risk for what are very modest sums.

Statements in this article are on the face of it knowingly misleading: for example the reference to the 'absolute statutory right' when in the vast majority of cases the statutory right is not absolute but qualified.

If the contract only provides for the deduction of £250 and the solicitor has deducted £500 then this is a simple matter that the Legal Ombudsman can resolve without any risk of the client being liable for adverse costs.

The amount of money is at issue and I would suggest at the heart of the matter: I appreciate that you may not be qualified so I will assist: please take a few moments and read CPR Rule 1.

When you have done so please red the bit in the SRA Code of Conduct about acting in a client's best interests.

When you have done so please return and explain how a speculative claim to recover