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Anon 8:59:-

"It appears they have used a partner to run the case. But even a partner with 20 years of experience can't make a whiplash case worth more than it's worth."

I suspect you are being a little naive if you think a partner ran this case! I suspect the reason the initials of the fee earner involved were redacted by the solicitor is because there was no involvement from a senior person at all and it was all done by a very junior paralegal!