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Our CFA and client care letter contain a standard provision that the client agrees that for any work done during the cancellation period, that if they cancel during that period then they are liable for any work done at £200 per hour.

Regardless of what happens in this case, if an insurer settles direct and the CFA is subsequently cancelled as part of the deal, I’ll be billing the client.

Aside from that, at the time the offer is made the protocol applies. The CFA has not been cancelled at that precise time so the costs provisions apply.

Next it’ll be an ABI release - “Insurers try to settle direct to save innocent motorists time in the claim and to reduce legal costs that cost YOU 35p per year. Money grabbing lawyers try to use the court rules to get paid shocker.”

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