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13:32

I accept what you say to some extent but where is your proof? We are lawyers, so we do not rely on hearsay but evidence.

Prove it and you'd have far more support.

As for £75 on postage and calls, when most have mobile contracts and the like - plead FD because such losses are rubbish. Hell, most firms send out pre-paid envelopes so really nothing should be claimed.

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