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11:32

I suppose therefore that we also do not need insurance staff to refute or assess any general/special damages claims. Or... will it be that the insurance company does have representation (staff knowing what they're doing) but the claimant will not? Will the insurance staff advise the claimant what the claimant can claim for and how to prove it?

But I digress. This is not about easy money for solicitors. It is not about claimants losing money from their damages so that their solicitors can actually do the work. It is not even about CMCs or cold calling or inducement into making claims (cancers though these are). It is about insurer outlay.

And I can easily picture premiums getting hiked next year just so that they can be reduced with a great fanfare.