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Generally: compare and contrast with air traffic control.
If something goes wrong there, it's seen as a chance to probe what/why with a view to preventing recurrence. No individual is (usually) pinpointed as 'to blame', I understand; the effect is that no individual feels reluctant to report errors. Here's a bit from NATS:

2.3.1.7 Lessons Learning & Safety Awareness
When we have incidents and events it is incumbent upon
us to learn the lessons and avoid a repeat. Activities
undertaken based upon lessons learnt included the
‘Actively Safe’ campaign that promoted recovery
techniques, resilience, communication & teamwork, strip
management, operational distractions, and focus/underload
scenarios.
Key to lessons learning is face-to-face discussions and
briefings to raise awareness of incidents, lessons and
preventative & recovery techniques. Watch safety teams
have been a key element of delivering this important
activity.
The Airports Safety Notice was developed as a further
means of enabling regular, on-going safety communication
directly with operational staff across all NATS Airports. The
first 2 editions were delivered in 2016 and incorporated
safety performance, lesson learning, a closer look at key
safety topics (e.g. Fatigue, Visual Scanning, Safety Culture,
Change) and information on safety activities across
Airports.

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