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It's funny, because every client I charge a success fee too, when I explain to them:

We take the risk of not getting paid if you lose.
We fund the expenses in your claim.
We may not get paid for a long time.
The costs we get from the other side will not cover the work we do.
You can pay privately but this will cost you more and you will have to pay disbursements up front.

They are pretty much all happy to lose a percentage. To be fair I usually have a success fee then voluntarily cap it to a proportion of damages - 10% mostly rather then 25%, but even so they are happy to go down that route.

I still recall the pre-LASPO days of going through the whole CFA and ATE spiel and the first question I'd be asked was "So how much do you take?"

It is very easy for those outside of the sector to criticise. Maybe they should try and run a general PI firm and see how much grief the low value RTAs can cause.

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