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"Law firms will have to publish details of their employees’ experience and the time work is likely to take".

My guess is that no-one at the SRA has ever bought a house/flat or been involved in chain conveyancing.

Are we to be bound by the timings stated on our website? What if matters take longer? Will clients (sorry, "shoppers") be entitled to an SRA-authorised refund as we did not meet expectations (even though the delay was caused by many factors outside of our control)?

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