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I understand there to be three types of whiplash/soft tissue injury claimant; legitimate, opportunistic, organised fraudster. And there seems to be one thing they all have in common; the nature of the injury makes it either very difficult or impossible to separate them.

While I can’t offer a viable alternative to ensure only legitimate claimants get their deserved compensation, I understand that the process of making such a claim is open to large scale abuse. Because of my aforementioned point about diagnosis, I don’t think anyone can know how rife fraud is – it can’t be accurately measured so I’m not sure how anybody knows.

Sadly, some individuals at firms and CMCs have cashed in on this, effectively promoting illicit claims while the interests of the insurer and the solicitor, fiscally at least, are opposite and a deep distrust on each other has emerged, grown and festered.

I believe the mutual distrust is what is to blame (not the govt being in the “pocket of their insurer paymasters” as some have claimed) for which both solicitors and insurers are guilty, and now it is the legitimate claimant that will suffer. Gods help the claimant who has to use a public sector PI portal because professionals would not work together.

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