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4-8 weeks...(pussycats) delay, compared to the the Government agency 'TARGET' who clearly have there own 'law of the land' !!

We just had to pay out compensation to a client who was stressed at the delay because the timing of our chase letters were not frequent enough on one of the several occasions. The Leo ruled that our service was reasonable,but our chase up letters on one occasion over several months and occasions, means we paid compensation £100 was 'POOR SERVICE' (not a hint of LEO calling up TARGET to find out that the frequency would make no difference as they have delays to their processes-tough!!)
#anotheLEOinjustice

Plus the unknown fact to the public is that we had to pay a further £400 Leo fee for the privilege-no appeal

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