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So, instead of getting complaints about the level of costs, the Ombudsman gets more complaints about the estimate being inaccurate as well as the level of costs.

I provide a rough estimate at the beginning and periodical updates every 6 months. Costs are dependant upon the actions of others usually and, if everything was straight forward then an estimate can be accurate yet this is not the case on every single case I have.

I know how much a case costs to take to court, and what experts are necessary, and what likely timescales are... then a spanner gets chucked in and those estimates can increase dramatically.

These Quangocrats don't have a clue.

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