All articles by David Pickup – Page 12
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News
PII renewals: just like Christmas
This week the staff asked when we are closing for Christmas. They want to make plans, and why not?
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Having a choice of lawyers
The right to choose a lawyer is part of our accepted rights, yet threatened by the criminal legal aid proposals. How essential is that right? When you last needed a doctor, banker, priest, dentist or schoolteacher, what choice did you actually have? At best you probably had a limited choice ...
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PCT: reverse psychology
Two questions. Question one: Have you signed the petition protesting about price-competitive tendering? Question two: Do you think it will make the slightest difference? I wonder if we have got it completely wrong in our protesting. The more we protest the less likely the protests ...
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To hear is to obey
Don’t clients sometimes drive you mad? Happily this won’t happen any more because they are no longer ‘clients’ but ‘consumers’. I am grateful to the people who responded to my last blog by pointing out the Legal Ombudsman’s site refers to them as consumers. I also note chief ombudsman Adam ...
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A glass half full
Despite not wishing to be thought a grumpy old lawyer I decided to look at the Legal Ombudsman’s recent report, The price of separation: Divorce-related legal complaints and their causes. This report made the news as it features lots of stories about wicked lawyers. The ...
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Pro bono pressure
My comments on complaints and the pressures of regulation seem to have hit the mark. Thank you for your responses. Strangely no one has written to say ‘let's have more regulation, audits, and KPIs’ or ‘let's make the complaints regime more onerous for us’. I don’t think that is because ...
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Doing the washing
There is said to be a small village where the only industry is one in which dwellers take in each other’s washing. The more I think about it the more likely that will happen to the solicitors’ profession. Not that we will take in each other’s laundry. No, nothing as ...
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Complaints, horrible jumpers and ill-fitting socks
If you look at the recent legal press you might be forgiven for thinking that there is at least one growing area of law that is doing well in the recession – complaints. We get bombarded daily with calls to deal with them better, quicker and more expensively.
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Training solicitors – a qualified success
Tucked away in the new year’s press was an announcement of an apprenticeship route to qualification as a solicitor. I wondered why and when the profession abandoned the five-year article route. Over the years there have been, as there is now, a number of ...
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First day back
One morning during the holiday I popped into the office when the building was well and truly closed. The telephone was ringing and I answered it to give a mouthful to the caller about lawyers needing holidays as well, but it was only a person wishing the firm a happy ...
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Pre-Christmas rush
I love this time of year: the decorations, the lights, so much to do, everyone else making money, clients. In fact everyone wants everything to be done before Christmas. How I miss those seasonal contact/access applications. At least the pre-Christmas rush of people queuing outside shops to do their shoplifting ...
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A holistic approach
I have recently been on two courses on the forthcoming changes to the legal aid scheme. One was organised by the Law Society and the other by the Legal Services Commission. They were, more accurately, roadshows presented around the country and most were well supported. I will not say which ...
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Flotsam and jetsam
On a slow day recently I blew the dust off some files and looked in cabinet drawers that had not seen the light of day for many a year. When we started this firm I had one file for administration; now I have cabinets full of papers. So this was, ...
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Hiring and firing - duty solicitor rotas
There is scene near the beginning of Thomas Hardy’s Far from the Madding Crowd where the hero has just lost his farm. He goes to the local town for the annual hiring fair when farm workers get taken on in new jobs. Gabriel joins the crowd of unemployed men looking ...
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How to be an excellent work experience student
It is probably safe to come out of my room. Throughout the summer we have had the usual crop of internees, work experience candidates and volunteers - call them what you will. They were all keen, pleasant, polite, and frighteningly intelligent and some even really impressive. Work experience is an ...
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News
No holiday from clients
I am beginning to think that you and I are the only people who are not on holiday. Clients, judges, officers seem to go away. Everything gets slower at this time of year from the point of view of getting decisions and things done. Yet the pace of work in ...
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News
Ten reasons not to go on holiday
You can work on indemnity insurance proposal forms that are being sent daily by email, post, dx and by hand. Or alternatively use them to redecorate your office. You may miss your best ever case and your only chance to make legal history. Or you may ...
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News
Ten reasons not to go on holiday
You can work on indemnity insurance proposal forms that are being sent daily by email, post, dx and by hand. Or alternatively use them to redecorate your office. You may miss your best-ever case and your only chance to make legal history. Or you may ...
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News
End of term report on legal aid: could do better?
I do not think anyone would claim the legal aid scheme is perfect anymore than the NHS is. Far from it, most people would say, but both could be worse. The NHS has much more support from the public than legal aid is ever going to get. The perception of ...
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Mix and match
First let me say how pleased I am the Law Society backs the idea of a standard professional indemnity insurance proposal form. The process of getting quotes for indemnity insurance is made much more time-consuming by having to fill out a form for each broker or insurance company. I would ...