Ministry of Justice staff lack confidence in the organisation’s leadership and ability to manage change, the civil service’s annual people survey has revealed.

The results show that 28% of staff had confidence in senior management and 32% said the department is managed well.

Less than a quarter (23%) of respondents said that change is well-managed, 18% said that where changes are made they are made for the better and only a third believed managers had a ‘clear vision’ for the future.

The survey shows evidence of poor staff morale. Only 31% of respondents would recommend it as a ‘great place to work’, 35% said they felt inspired to ‘do the best’ in their job and less than half (49%) were proud to work there.

Staff at HM Courts and Tribunals Service showed a similar lack of optimism: 28% of respondents said they had confidence in senior managers, 25% thought that change was managed well and 36% thought senior management had a clear vision for the future. A third said they were inspired to do the best job they could and 29% would recommend it as a great place to work.

Staff at the Legal Services Commission felt more positive and better lead: 49% said they had confidence in senior managers, 41% said that changed is managed well, 33% said changes are usually for the better and 63% said the executive team had a clear vision for the future.

Just over half (51%) said they were proud to work there, 46% said it was a great place to work and 43% said they were inspired to the best in their job.

An MoJ spokeswoman said: ‘These results show that staff are growing in confidence in the leadership and management of change in the department. We are already taking action to improve this and other areas of concern highlighted in these results to ensure that staff are as engaged and effective as possible.’

Read the full results.