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Let us just reduce this to an absurdity. If people in crisis or conflict with each other or the state need legal advice, should they not be helped without increasing their problems by taking money from them? That sounds good. So who should give this advice? Someone who is trained and practiced in law. Won't that person need to eat? have somewhere to sleep? be decently clothed? How is that to be provided? By their family? by the state? By other people paying them to do other work?
Lawyers who provide pro bono services, like all volunteers, do so at a cost to someone; themselves and their families by taking a lower salary or none, the taxpayer through legal aid, generous citizens through charity donations, their other clients through "market rates" for commercial work.