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I believe that conveyancing standards - a generalisation by definition - are at an all time low.

But IT this, IT that. IT is not the solution to address the standard of conveyancing in the market generally.

Give a mediocre conveyancer all the IT you want, they are still a mediocre conveyancer. The problem in the area of conveyancing is the quality of the legal training of the human being doing the work, and their poor knowledge of the Protocol, and therefore their confidence and inability to be dynamic.

This is due in large part to profiteering businesses diluting the quality of the conveyancers who actually are legally trained, who do know the Protocol, who are therefore good at what they do and are driven by the core value of the legal profession: 'the client's best interests'. Not having the overriding priority of profit, of masking their mediocrity by paying as much as they can to get legal work from work referrers, but instead genuinely deserving the business in the first place.

Instead, such dynamic conveyancers are faced with no regulation as to 'who' can offer conveyancing, cut price fees, colossal marketing budgets of competitors, agents directed to take money over ensuring the public get even half decent conveyancing, and, from the highest levels the only solution on the horizon being failed (and never wanted) IT systems.

The solution to raising conveyancing standards?

Raise your OWN game. Differentiate yourself from your competitors. Ok it will not secure national volumes (unless you merge, and keep the same quality going) as greed is too powerful, status quo too tempting, but raising our own quality - I know my Team keep looking to find ways to offer better and better conveyancing - is what is needed in the marketplace, as the public are not foolish, they want the best value for their £. But what will help the public (always again thinking about my profession's core value) is to be shown that there are good conveyancers, and bad conveyancers (that will never change as mentioned) and why YOUR conveyancing is actually better.

Get your conveyancing team together tomorrow and brainstorm 20 things you can put into effect within the next 14 days to raise standards, then meet again then, and again and again and keep going.

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