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It has been said before and I'm sure similar 'market changing' statements will be made again with each new launch into the legal services market.

What has not yet changed to any significant extent is the demand for legal services presented in a 'market changing' way. SME, OMB and HNWI (people with money) want best value, high quality legal advice from reliable experienced professionals. They want to be able to trust and like their solicitors and their team. How they access those services or how the processes are managed is a secondary concern.

Good luck to LHS. I'm sure they'll carve out a good market share, but at what cost compared to the 'traditional' approach?

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