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Anon @17,30 well you can win any argument with evidence and logic!

Insurers still employ 'intervention agents' to produce '3rd party capture' they do this because it allows them to avoid the ban on referral fees: The intervention agent pays the insurer and then receives fees from the solicitors.

However the bane of the public at large and the cause of the 'cold calling' is that it isn't cold calling: it is 'consented' (horrible phrase) data: i.e. put your details into a comparison website and say you've had a collision in the last 3 years = hidden away you have consented to this data being sold to a CMC who will then call you out of the blue and tell you there's £x amount waiting for you if you claim etc etc

I've forgotten who owns one of the major comparison sites again . . . it must be that post traumatic amnesia resulting from the collision my wife had when I wasn't in the car.

Let's deal with this sale in data, 3rd party intervention and the small number of offensive credit hire providers (oh and increase the SCT threshold to £2k inline with inflation).

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