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"incoming correspondence"

There should be no charge for "letters in"

Para 5.22 PD47 CPR

"The following provisions relate to work done by legal representatives —
(1) Routine letters out, routine e-mails out and routine telephone calls will in general be allowed on a unit basis of 6 minutes each, the charge being calculated by reference to the appropriate hourly rate. The unit charge for letters out and e-mails out will include perusing and considering the routine letters in or e-mails in"

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