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@Dominic Cooper 18:22
the view from your ivory tower, suggests you should have visited a certain optician (other brands are available!)
If you lead a client to believe he will not have to pay your charges, however outlandish they may be in terms of rate etc, the client does not have impartial informed choice
It strikes me most from the comments on here, that some solicitors are keen to take the prestige and elite 'reserved activity' status their title entails, but not the responsibility that comes with it.
There are, as ever, many exemplary firms whom do right by their clients, tarnished by the acts, actions and comments of a few, whom do not.
I side with the many. Apply a sensible rate, for the actual work done, and at a sensible risk assessment. Cut your cloth, not your client. This issue would not be newsworthy otherwise