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"Ageing infrastructure" is not the problem. - It is often one of the problems.
"The newer systems are the worse". - not necessarily true.
"In fact every new system they install seems slower and more inefficient than before". - What is the evidence for this?
The "old" systems worked fine. - they did/do not necessarily!

Unfortunately the world is full of unqualified highly paid decision makers and commentators that know an awful lot about very little when it comes to IT.

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