The postbag at the Gazette is full to bursting every week with correspondents keenly debating the merits or otherwise of referral fees, whether professional indemnity premiums are set to rise or fall this year, or if it is ever possible to have a good working relationship with estate agents. There are forays into areas such as the use of Latin and the misuse of English, as well as reminiscences about appearing before terrifying judges in the old days. But last week saw the arrival of an e-mail to bring tears of joy to the eyes of even the most hard-bitten hack. It came from Mrs Regina Lolo in Lome, the capital of Togo, who wrote in with a simple message. 'I love you all OK', she said, and that was that.