How to... – Page 5

  • Rob Bhol

    How To: serve your customers

    29 July 2013

    DBS Law recently gained the Customer Service Excellence standard, becoming one of the first private sector organisations to do so.

  • Feature

    How To: turn your firm around


    Five years into the downturn, there seems no end in sight to the economic gloom. As many have already said, we are living in an age of the ‘new norm’. Every week or so, yet another law firm goes to the wall or undergoes an intervention by the Solicitors Regulation ...