Latest news – Page 676
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News
Law firms ‘are their own competitors’
Law firms lose almost half of potential new clients by mishandling telephone enquiries and most show ‘zero’ sensitivity to a client’s needs, a ‘secret-shopping’ exercise has found. Some 33% of calls to firms were disconnected before they reached a legal adviser and 44% of those which ...
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Survey: in-house woe for magic circle
Pressure on corporate legal budgets eased in 2011, but that failed to halt a three-year decline in the use of magic circle firms. Legal departments instead chose to increase their own headcount, and to make greater use of UK mid-tier law firms, other international firms, the bar and niche firms.
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Setting the date
The announcement by the Sentencing Council on 24 January of a reduction of sentences for those who are drug mules, and not organisers, is long overdue but greatly to be welcomed. The new guideline applies to all offenders aged 18 and over who are sentenced on or after 27 February ...
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Something stinks
So as far as I can make out we, a solicitor’s firm, must now go cap in hand to a licensed conveyancer firm if we want to appeal to get on to the panel of a high street bank. And that licensed conveyancer firm, which is on the panel of ...
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Language barrier
Catherine Baksi is quite right to raise the issue of interpreters, of such concern for so long to those of us in the know. Pro bono (and with any number of colleagues from the defence, the prosecution, the police, the Probation Service, the courts service ...
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Courting disorder
I read with some amusement the article regarding complaints about Salford. Obviously those on high have been thinking for some time about the future of court work in this country. We have been steered away from the courts via the urging of the parties to mediate. ...
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Society in new deal on ARP finance
The Law Society has offered to share equally with insurers up to £60m in liability to cover the cost of the assigned risks pool (ARP).
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On top form
I am just recovering from my first attempt at completing the criminal legal aid application forms CDS 14 and 15 on behalf of my client. That these convoluted affairs come with a 22-page guide to their completion, to extract virtually the same information as their predecessors, says it all.
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Call to account
I read with interest that the SRA had extended its operating hours to deal with the issues arising from this year’s online renewals process. Over the last three days, I have spent nearly two hours waiting on the phone to speak with someone at the SRA ...
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Where credit is due
While the online renewals process for practising certificates was confusing and highly stressful for many of us, the SRA deserves credit for the way in which some of its staff handled individual complaints and concerns.
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Download limit
The letter from the grandly titled ‘Programme Director, CJS Efficiency Programme’ at the CPS poses more questions than it answers. Downloading every case in a court building on to the computer of each prosecutor at a court building on a particular day places those prosecutors under ...
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Referral fee ban will trigger PI buyouts
Personal injury firms will become takeover targets as claims managers and brokers prepare for the referral fee ban, according to a report published today by Deloitte. The business advisory firm predicted that those with the most to lose from a ban will use the new rules ...
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LSC chair pledges to safeguard ‘high-quality’ legal aid system
The legal aid system in England and Wales ‘compares favourably’ with any in the world, despite the proposed cuts, according to the chair of the Legal Services Commission. In a speech, Sir Bill Callaghan (pictured) told Liverpool Law Society: ‘Together the LSC and legal aid ...
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PM’s ‘summit’ on whiplash excludes legal profession
Prime Minister David Cameron has been accused of sidelining the legal profession in talks about dealing with whiplash cases. Cameron met with the Association of British Insurers (ABI) and leading insurance firms on Tuesday for a much-publicised ‘summit’ over the rising cost of car insurance. ...
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Senior judge savages advocacy accreditation scheme
A senior judge has ridiculed the ‘steely gaze of the judicial viper’ that sits at the centre of the new ratings scheme for advocates. He called instead for ‘academies of advocacy’ in which judges, barristers and solicitors ‘enliven and encourage’ one another.
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'Big conversation' needed on social networking
A US judge denied a lawyer continuance of trial after the latter’s Facebook entry revealed he was absent from court because he was out partying and had not suffered a bereavement as claimed, an International Bar Association (IBA) report on social networking recounts. Elsewhere, the Supreme ...
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Mesothelioma ruling opens way to higher payouts for elderly
Elderly victims of mesothelioma could be entitled to substantial compensation, following a landmark ruling on damages for pain and suffering. In the High Court last week Mrs Justice Swift awarded 92-year-old Dennis Ball £50,000 compensation for pain and suffering after he developed asbestos-related cancer following his ...
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County court shake-up plans dubbed a ‘missed opportunity’
The government has come under fire from all sides of the civil litigation spectrum over its plans to reform the county court system. The Ministry of Justice last week confirmed plans to raise the limit of small claims through the county court system to £10,000 and ...
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PC renewal deadline extended as SRA struggles
The Solicitors Regulation Authority has extended the deadline for practising certificate renewal to the end of February for all solicitors. The first renewals were due to be completed by Monday but delays caused by the new online mySRA system meant many solicitors had not been able ...
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Scots join outcry against HSBC panel
The Law Society of Scotland has called on lender HSBC to suspend its new conveyancing panel system, which it claims will cause chaos for hundreds of property transactions north of the border. The Society said only ‘a handful’ of law firms in Scotland are among ...