Equity release law firm Equilaw has appointed Max Hayden as its new managing director.
Hayden, whose previous roles include chief operating officer at IFA firm CMME Group, and head of solutions at outsourcing company Capita, joins the firm from Limitless Financial Services.
He has a background in business, finance and technology across healthcare, legal and financial services.
He will build on Equilaw's progressive technology including back-office systems and its online and mobile case tracking app, while enhancing customer service.
Existing MD Claire Barker will move into the CEO role.
Hayden commented: 'One thing that has really struck me in my first week at Equilaw is how caring and competent the team is. I have no doubt this has helped in establishing Equilaw as a market leader by offering a great service to both its clients and brokers.
'I am also impressed by the innovative technology, but systems and processes can always be improved, and I’ve joined at a time where there are some exciting developments ahead.
'Having led a number of brokerages, I can appreciate the pressures advisers are under, and understand what they expect from a law firm. They want to be able to easily transact with people who care, to be kept updated so they can manage clients’ expectations, they want transparency and good value. I see all of this in Equilaw.'