Your letters page has demonstrated popular opposition to Home Information Packs (HIPs) among many in the conveyancing profession (see [2008] Gazette, 6 March, 13). However, it is frustrating to see personal searches dragged into these criticisms, especially given the hard work that has gone into making sure that they are reliable and accurate.


Over 90 per cent of searches are now covered by the Search Code, with compliance monitored by the independent Property Codes Compliance Board. These search firms must have robust insurance, run-off cover, a formal complaints scheme and will be tested for competence. Similar requirements are not replicated by local authorities.



Recent government guidelines also mean that local authorities must provide search firms with access to all search data within 24 hours, so all local searches will be based on the same information.



Personal searches are an integral part of the home-buying process, providing comprehensive information and value for money. Just as your correspondent Mr Green would be disappointed if the standards of his law firm were questioned based on the poor performance of one competitor, it is important the good standards of most of the personal search industry are recognised.



On a similar theme, Mr Williams' letter fails to acknowledge that more than 90 per cent of drainage and water searches are delivered in under five days and, therefore, any delays in marketing properties under HIPs cannot be attributed to the search industry.



Fiona Hoyle, chairman, Council of Property Search Organisations