I was disappointed to read Melanie Carroll's call for the Law Society to stand up to lenders [see [2010] Gazette, 20 May] . We might all wish for a simple world where such problems could be dismissed so easily. It may help to note the enormous amount of work we have been doing here on behalf of members on what is an important and complex issue.

Many members will be aware of the situation in March last year with the Abbey, where we were able to get the majority of members reinstated. We have been in direct negotiations with lenders and the CML in an attempt to resolve the currentsituation initiated following risk-based reviews by lenders against a backdrop of economic uncertainty and increases in the incidence of mortgage fraud.

Identified actions arising from these negotiations fall on all parties involved, and we are working collaboratively to achieve a satisfactory outcome that increases confidence in the profession and the way it is regulated, and safeguards the future ofmembers’ conveyancing practices. At an individual firm level our Practice Advice Service has provided advice and support to many firms that have experienced difficulties with lenders. In some cases that advice has led to reinstatement.

Regular updates on our work with the CML and lenders have been available on our website and via our weekly email to the profession, Professional Update.

Desmond Hudson, Chief executive, Law Society