Lord Young could have proposed banning referral fees, which in turn will remove the revenue stream for the advertising he clearly dislikes so much. Would it be too cynical to suggest that the television companies have pointed out to Young that referral fees fund the millions they take each year in personal injury TV advertising revenue?
Neille Ryan , partner, Furley Page, Canterbury, Kent
LSB says there needs to be ‘step-change improvement’ in complaint handling to ensure firms deal with them effectively, efficiently and fairly.
Woman treated in the UAE, who alleges she lost her chance to claim amid uncertainty over which law applies, is seeking millions in damages.
Alex Chalk suggests that disciplinary action should follow if disclosure failings are proved.
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