I am increasingly angered by the letters you publish from Lord Hunt, Carolyn Regan, et al., concerning the quality of the Legal Services Commission.


I used to gave competent and practical advice on education matters funded by the old legal aid scheme. When franchising began we did not, for reasons which are obvious and need no explanation, apply for a franchise, and our expertise

was dissipated.



I now receive three or four education queries a week. Until recently, I have referred them to a local solicitor with a franchise. However, the response of most clients has indicated that the firm in question had more work than it could handle; the firm has now given up.



Accordingly, I telephoned the Legal Services Commission, after spending much time trawling its website, and was told that the nearest possibility for education advice is an organisation in London that appears to specialise in disability law. Is this what they mean by 'provision of quality legal service'?



John Gardiner, Rothera Dowson, Nottingham