I am writing in response to your coverage of so-called 'third-party capture'. We sent a letter of claim on 24 August 2007 to a defendant. The defendant's insurance company called to see our client at his home on the evening of 29 August. They persuaded him to cut out the 'middleman' - us - and suggested the client would be contributorily negligent if the matter proceeded. The client could see our letter of claim upon the insurance representative's file. The client, despite our advice, took the offer.


Another client dealt with the insurer direct. They had obtained a medical report with no records obtained and had offered the client £2,000 prior to our involvement. An independent report was then obtained from a spinal surgeon and the claim settled at £15,500.



We work in one of the most socially deprived areas of Wales and many of our clients are very vulnerable. This is just so unethical. The accident victim needs the protection of independent legal representation.



Steve Evans, Devonalds, Tylorstown