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As a Claimant Representative with a duty to our clients, I don't and have never used the Early Conciliation process other than to request a Certificate is issued as a prerequisite to issuing a Tribunal claim. An employer is always much less likely to pay appropriate compensation in response to a phone call from ACAS under the Early Conciliation banner rather than in response to a properly pleaded and issued Tribunal claim. All the EC process has achieved in my view, is to enable Employers to buy off a few more potential claims, cheap, of the dwindling number that remain after the introduction of Tribunal fees.