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Having been up against a litigant in person I think the other, and just as sinister, issue are the on-line forums where braying arm-chair QCs fill the LiPs head full of "law" that usually transpires to have nothing to do with the law. They then take a case that would normally have settled early doors, to a trial that runs three to four hundred percent longer than it ought to have done, creates huge costs on all sides and usually results in a decision that would have been reached anyway, but everyone has had to work much harder and both sides lose out. I have seen great cases get destroyed by someone who was being advised by an on-line forum (we could actually see their discussions on-line). The UK lost legal aid due to greed by lawyers, which then just saw legal aid cut year on year in the name of the then non-existent fat cat lawyers milking legal aid (that surely stopped by the end of the 1990s??). We have now seen court fees increase to try and stop access to the Courts for all but the richest. I really feel for people who cannot afford lawyers, but then feel sick when I hear other solicitors (I am a solicitor) laughing that they would not touch pro bono work. The only way of fixing this mess is to re-instate legal aid, which won't happen, so I have no idea how to fix this. The "I want if for free" caused by CFAs still haunts us, and the Personal Injury and PPI firms have real sullied our names. I mourn for our old profession.