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In my view the SRA is trying to stay relevant. Solicitors practice across a wide and diverse client base and some client base are more prone to complaining than others. Some clients' are more vulnerable than others and even when wronged do not know how to get recourse. There have been firms and individuals who have been lauded in the recent past, but have failed to stand the test of time. Everything always finds its own level in the end and there is no need for the SRA to take responsibility for individuals and organisations, decision making process to the extent proposed.

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