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Fixed recoverable costs = pay peanuts get monkeys!

The whole system for personal injury is a pale imitation of its former self. Long gone are the letters to clients, explanations about the process and general client care and have been replaced by 1 line emails and a text message if you are lucky...

Constantly hearing the term "touch points"...in that the less "touch points" on a matter the better.

Yes, great idea, lets roll that out...Well after all we are a service industry after all daaarling..."contractual dispute, you want fries with that?"

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