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Dear Law Gazette,

I think there is a wider perspective just as "Anonymous" below has intimated. When one looks at the Parliamentary Health Service Ombudsman a person taking complaint usually has to say something along the lines that they are not intending to take legal action.
However, if the Ombudsman's Decision is not accepted by the Complainant and even on review is not accepted, then the complainant can take the Decision to Judicial Review.
Thus there would seem to be some kind of "disconnect" going on as Judicial Review is itself often expensive. So if people cannot afford to take legal action, say for clinical negligence, but go instead to the PHSO, they might end up taking the Judicial Review route and end up paying a large bill?