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So for a procedure that is very carefully defined, with limited binary options, and for which clients do not need lawyers AI works most of the time. It should work better. That lawyers from Allen & Overy, DLA Piper, Bird & Bird, Berwin Leighton Paisner and Eversheds Sutherland, who had probably never seen a PPI claim before and would almost certainly never see one again, didn't do as well isn't a surprise either. The surprise is that they took part.

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