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Some simplification would assist clients and practitioners on both sides. I agree with Mark to an extent that there is no reason to change the fundamental principles of the process, it's about knowledge and doing things properly.

Adopting the same numbering:

1. Agreed - although a common sense approach is needed when it comes to determining what the 'bill' actually is.

2. Agreed - I can see force in both sides' arguments. It's not unreasonable to expect a client to have retained documents (how else would their concerns have come about regarding charges?), but if they can demonstrate a level of retention they should be allowed access to further documentation as required. Both sides can then be satisfied that there are reasonable grounds to proceed, having noted the concerns expressed in previous comment sections.

3. I am not convinced that this decision (either as it stands or in future) will really determine much, if anything, outside of the case itself. Every case should, rightly, turn on its own merits.