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On Tuesday I had to phone LAA because we needed legal aid to represent children who were the subject of an application to discharge a care order the following day. I have to say the senior caseworker I spoke to was very helpful. It seemed to be impacting on the whole system however as applications (and presumably payment claims) were just not getting processed because no-one at LAA could get onto the system. They need to shut the system down over the weekend and sort it out

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