All articles by Alastair Moyes – Page 3
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News
Keep your head, and your past clients
It's difficult to write a positive article when solicitors' firms are facing the reality of Professor Stephen Mayson's prediction from a couple of years ago, when he told the profession that thousands of firms faced extinction.
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News
Fancy a bit of panel beating? Then look to basic business development
As the legal services market moves through a period of change, the phrase (or curse) 'may you live in interesting times' seems appropriate for solicitors. Panels of solicitors are being chopped and changed as organisations look towards the future of legal services in LDPs and ABSs.
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News
Commoditisation is for everyone, not just for Susskind
Anyone involved in management at solicitors’ firms should have read or be in the process of reading Richard Susskind’s book, The End of Lawyers?
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Halifax Legal Express and the fierce urgency of now
How difficult can it be to understand that the legal services market has changed? Radio 4's 'Chambers' broadcast its first episode this week and they are still referring to the legal changes to come in 2011/12. They are correct in that, at least, as alternative business structures will be sorted ...
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To hear what the future holds, it helps to listen first
In the past few weeks I've been spending a lot of time at conferences and seminars set up by the Law Society's Law Management Section around the country. Several things have occurred to me while I drive back and forth or sit on a train from the comments of the ...
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Your client database is worth a lot more than you think
Client databases are often seen as a dull subject – complex to manage and just getting in the way of fee-earning. But databases are necessary for every legal services practice that wants a future.
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Winning with benefits
If you don’t tell people the benefits of the services you offer, they can’t make an informed choice between using a solicitor or an alternative service. This issue is highlighted by this week’s Gazette news item reporting a link between the Bereavement Advice Centre and a commercial service.
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Marketing activity needs to complement legal services
I had the privilege of studying under Dr Shiv Mathur, former marketing guru at Cass Business School (he retired in 1997).
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Another nail in the billable hour’s coffin
A recent article in the Economist outlined a move away from the ‘billable hour’ toward a ‘value-based system’ that has been happening in the global advertising agency sector. A sceptical note was raised by a commentator in the Economist article, pointing out that the benefits of an advertising agency’s work ...
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News
Why lunch with the partners is good for marketing
One of the firms I work closely with has a fairly rare management quirk for a firm of its size. It provides the partners (and finance director) with lunch each day.
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Legal services at the cliff edge
The Law Management Section’s conference Rupert White mentioned a few days back was, I believe, a great success. Richard Susskind and Stephen Mayson, along with other contributors, delivered an excellent overview of the current state of and future challenges for the legal profession.
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