Lawyers need to take time to explain what they do in more detail to their clients and provide better levels of service generally, if the slide of the legal profession's status in the eyes of the public is ever to be halted, an attorney from Grand Rapids in Michigan told delegates. Speaking at a session that aimed to deconstruct lawyer jokes, Charles McCallum said that ordinary clients face situations that are difficult to understand and often lawyers make the position worse by speaking in jargon. 'A little more time spent on teaching and explaining to clients would go a long way,' said Mr McCallum.
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