Leading personal injury firm Minster Law has confirmed that up to 10 management roles are at risk as part of a further shake-up of the Yorkshire-based business.
Minster, which employs around 600 people in total, began consulting on the senior positions this week and will finish the process next month.
The firm is already going through change as part of a separate planned relocation of York staff to the Wakefield office, due for next year. But potential personal injury reforms and government’s support for an online court have also prompted discussions about how the firm will stay competitive.
Team manager roles in small claims and complex claims have been put at risk, although no final decisions have been made.
Chief operating officer Shirley Woolham said: ‘The rationale for operational transformation is simple: we want to improve execution, make ownership clearer, speed up change and remove complexity by multiple layers. We are confident that our transformation will help Minster Law thrive and prosper in a legal marketplace that is currently going through seismic change.’
The plans are expected to increase the level of automation and adapt to proposals for an online court where lawyers are largely kept out of several steps along the litigation process.
The firm cut the number of director and other senior roles last year in its first phase of change, and has been encouraged by the results. Woolham said the changes have created a ‘flatter structure’ which has improved customer feedback and allowed the business to be more agile.
Minster Law was founded in 2003 and is one of the UK’s largest personal injury firms, with particular focus on road traffic accident claims. Around one in eight staff are legal professionals.
It is the PI sector which is most affected by the government’s Civil Liability Bill, which aims to introduce a tariff for RTA claims, to come into force alongside a new £5,000 small claims limit.