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Reply to Elizabeth @ 12:47 GMT
If you didn't see this day coming or at this plan for this day then more fool you really.
Firms that survive purely on low value RTA claims have had it good over the previous decade hence why so many firms were set up, blame yourself and don't bother with the "helping others" "assisting poor innocent victims" or what ever, a business is set up purely to make money, to make yourself money not your staff who are paid minimum wage and actually do the real work.
The only difference between a CEO of a claimant PI and a CEO of an insurance company is successful business models and forward planning.

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