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Anonymous @ 15.25 last month we succeeded in getting one client, who had had nearly £5k in legal fees deducted from her damages, a refund of just under £2,800. I can assure you she was very real, very appreciative of the hard work we had put in, and we did not deduct a single penny.

I find it difficult to understand the snobbery over these cases. Should clients in modest cases just put up with excessive deductions? Should our client waive her £2,800 just because it makes a sector of the legal profession (and those who advised them that charging £300 an hour and 100% success fee would be fine) a little "uncomfortable".

And why do you assume that these clients are less "real" than the client whose litigation bill we reduced from £130 to £76k, or the probate case where we reduced the bill to the Executors by £8.5k? Plenty of other examples of larger deductions but they just don't attract the level of hysteria that the PI cases do.

I have to say I do not recognize for one second what you say about paperless bundles and 10 million bits of paper. The assessment process from our perspective is really quite straight forward and in our local court will be done as a paper exercise at very modest overall cost; things only get more complex when defendants either misunderstand the procedure, or become deliberately evasive.

The best way of "killing all this nonsense off" would be for people to understand the rules, to charge reasonably having regard to those rules and then be entirely open to what they have charged being scrutinised in accordance with the rules.

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