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Insurance man, it is not just about "holding the LiP's hand" it is about the claimant establishing their identity online, then giving them access to register their claim at the CRU, to have access to MiD and AskCUE and MedCo and that's all before they can access the Portal.

There are massive data security risks involved with giving LiP's access to MID and AskCUE (have a look at the user agreements if you're tired of life).

The government's record at delivering complex IT projects is as good as my record at 400m hurdles (my pb is about 60m) and the IT in some of the insurers still relies on 'green screen' systems.

I think from a hazy memory of drinking with an IT wonk the shift for VED to the system that we have now (where it links MID & MOT) took about 2.5 years and that has none of the complexity of the proposed system.

Whether you agree with the proposals or not, the platform simply isn't going to be ready this side of a cold snap in hell.

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