All articles by John Hyde – Page 350
-
News
Ombudsman stance plays into hands of the Co-op
If I had a pound for every client/customer debate I’d heard, I’d probably have… £10 or so. Most of the time, I retreat before the argument gets going, ignoring this irrelevant and diversionary issue. Frankly, it matters not what the bill payer is called, just that ...
-
News
Fee structure frozen to 2013
Regulators today confirmed they will not change next year’s fee structure for solicitors. However the actual level of fees will not be set until later this year. The existing settings for practising fees were set at a board meeting of the Solicitors Regulation Authority last ...
-
News
SRA seeks online feedback
The Solicitors Regulation Authority has promised a ‘comprehensive review’ of problems encountered in its first year of online renewals.
-
News
Treat clients as customers or you’re doomed, says Ombudsman
Law firms will not survive if they continue to resist consumer demands for fairer pricing, the Legal Ombudsman has warned. A report published today states that up to a quarter of the 90,000 annual complaints relate to costs, where a client has felt overcharged, confused or been surprised at the ...
-
News
LSB ponders making immigration advice a reserved activity
Regulators have ‘inadequate understanding’ of the immigration advice market and don’t know if lawyers provide a good service, according to a review by the Legal Services Board (LSB). A discussion paper published by the LSB reveals that the authority is looking at whether immigration advice and ...
-
News
Survey shows hundreds of code of conduct breaches
Regulators have discovered hundreds of potential breaches of the new code of conduct during visits to law firms. The Solicitors Regulation Authority says it found a lack of understanding of the code during its survey of 200 firms carried out before the new code’s release in ...
-
News
MoJ warned two years ago over interpreters
Ministry of Justice officials were warned two years ago that a central contract for courtroom interpreter services would lead to wrongful detentions, the Gazette has learned. Emails from a body representing interpreters also warned in 2010 that members would boycott the scheme. The MoJ and its ...
-
News
Lost in translation
Perhaps Crispin Blunt MP spent the first two weeks of February on holiday on the moon. Maybe the justice minister was too busy perfecting that unnerving stare that gives him the air of a Stalinist henchman who’s been giving the task of breaking bad news to ...
-
News
Society seeks civil litigation compromise
The Law Society has joined forces with two claimant lawyer groups to offer a compromise on civil litigation reforms. The Society, which has campaigned against the government’s changes, has agreed new proposals with the Association of Personal Injury Lawyers (APIL) and the Motor Accident Solicitors Association ...
-
News
10% damages uplift ‘still fair’ says Jackson
The architect of the government’s civil litigation reforms today rejected calls for a bigger uplift in damages payouts. Lord Justice Jackson said his original proposal of a 10% uplift on all settlements is still fair, despite claimants having to spend up to 25% of their ...
-
News
HSBC hits back at panel criticism
Banking giant HSBC has denied that its conveyancing panel is closed to new firms following criticism from lawyers. In a prepared statement, the bank today rebutted the Law Society’s claim it had gone back on a promise to offer an appeals process to firms denied entry ...
-
News
Chinese giant to open office in London
Leading Chinese firm Zhong Lun will open its first London office in May, the firm has announced. A team of five solicitors and nine legal professionals will move into the Square Mile after the move was formally approved at a meeting of the firm’s partners last ...
-
News
Six firms would make FTSE100, says survey
Six of the top 10 UK law firms are large enough to be included in the FTSE100 index of blue chip companies if they were stock-exchange listed, according to a new study. Corporate advisory firm Europa Partners said value-per-equity partner in the biggest four firms now ...
-
News
Interpreter problems ‘unacceptable’ says ministry
The Ministry of Justice has criticised the ‘unacceptable’ number of problems in the first weeks of a controversial new contract to run court interpreting services. It has emerged this week that a trial hearing at Leeds Crown Court had to be called off because no one ...
-
News
SRA sets ‘final deadline’
The Solicitors Regulation Authority has added two extra days to the time allowed for renewing practising certificates - but stated this will be the last extension. The renewals process, due to finish the end of this month, will now close at 5pm on 2 March. The ...
-
News
‘Cordial’ talks on HSBC panel
Law Society chief executive Desmond Hudson has met senior representatives of HSBC a month after the bank caused consternation by announcing a conveyancing panel containing only 39 solicitor firms. Despite a ‘cordial’ meeting, Hudson described the outcomes as ‘disappointing’ and said he did not expect ‘any voluntary change of approach ...
-
News
MoJ to consult on PI discount rate
The Ministry of Justice is to re-examine the discount rate used to calculate the amount deducted from an injured person’s compensation to account for income received from investing the damages, the Gazette has learned. The personal injury discount rate of 2.5% has not changed since 2001. ...
-
News
Millions spent on empty court buildings
The government is spending £2.5m a year maintaining dozens of redundant courts across England and Wales, the Gazette can reveal. A reply to a freedom of information request shows 69 former court buildings remain vacant, with no imminent chance of them being sold. Justice minister Jonathan ...
-
News
Firm in interpreter storm offers better deal
The firm at the centre of the row over courtroom interpreters says it has taken on more staff and offered cash incentives to improve the service offered under its Ministry of Justice contract. Gavin Wheeldon, chief executive of Applied Language Solutions (ALS), contacted staff members ...
-
News
HSBC accused of blocking panel appeal
The Law Society has accused HSBC and its conveyancing panel manager Countrywide of 'unreasonable' behaviour over membership of the bank's conveyancing panel. According to a statement, the Society had been told by the bank and Countrywide that an appeal process was in place for firms who ...