All Law firm & practice management articles – Page 30
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Opinion'Thank you for holding': Why law firms need their PAs back
With the novelty of the pandemic wearing thin, clients expect pre-Covid levels of courtesy and customer service.
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FeatureKicking up a storm
In a year of eye-watering PII premium increases, solicitors are entitled to grumble, Jonathan Rayner finds – even if they can’t agree on a solution.
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OpinionPulling in the punters
Building Enduring Client Loyalty: A Guide for Lawyers and Their Firms | Susan Saltonstall Duncan
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OpinionCore strength: how firms can benefit from outsourcing
Outsourcing of Core Legal Service Functions: How to Capitalise on Opportunities for Law Firms | Clark Norman
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FeatureAn employer’s role in tackling domestic abuse
A number of changes to a firm’s internal processes can be made to offer support for people taking steps to leave an abusive relationship.
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OpinionRemote supervision – training in 2021 and beyond
Starting out: In the past year, we have had to adopt new ways of working.
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NewsActivist Scottish lawyers lobby for legal aid support
An activist group of lawyers has emerged in Scotland seeking to pile pressure on Holyrood to provide urgent support to legal aid solicitors.
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NewsBar chief vexed by super-regulator’s mission creep
The Bar Council has suggested that the Legal Services Board is exceeding its remit, citing the super-regulator’s ‘surprising’ plans to reshape the justice sector.
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NewsRemote hearings ‘fragmented’, say civil court users
Civil court users have criticised the use of remote hearings as ‘fragmented’ and inconsistent, calling for improvements as the pandemic abates.
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FeatureHow to: Keep clients close
Business development and contact-building have barely been possible in-person for over a year. But, as Eduardo Reyes discovers, that has not stopped imaginative law firms from keeping clients engaged and entertained – and a hybrid approach looks here to stay
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NewsFirms finalise office return plans
Top City firms are cautiously preparing to fully reopen their offices next month, with desk-booking apps, flexible working pilots and weekly team meetings.
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NewsClaims firm sells London business to focus on northern hubs
Hudgell Solicitors says business model has changed in the last 12 months.
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NewsFamily lawyers expect to work from home post-Covid - survey
Practitioners encouraged to take advantage of opportunity to radically rethink working practices.
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NewsFirm reports 100% take-up for employees offered stake in business
Managing director says pandemic has accelerated plans for employee ownership.
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FeatureRemote supervision guidance to support junior staff
The Covid-19 pandemic has irrevocably changed our professional and personal lives. Since March 2020, solicitors have been working and supervising junior staff and trainees remotely.
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News‘We’re not closing!’: Firm's fury after SRA appears to read the last rites
West London practice assures clients it is not shutting down despite suggestion in regulator's decision notice.