As a result of the recent money laundering regulations and to maintain proper communication between solicitors and clients, may I suggest the Law Society adopts the following into its recommended client-care letters: 'While acting on your behalf, I am pleased to inform you that I shall try to respond to your telephone calls on the same day and to reply to any correspon-dence within two days.
Of course, there may be a period of seven working days during any particular matter in which you may find it difficult, nigh impossible, to speak to anyone here.
But don't worry.
'Even if we are not talking to you, we will probably be talking about you.
We won't be able to tell you who we were talking to or what we were saying, but if there's anything you need to know, I'm sure you'll be told - but not by us.
'I would like to reassure you that we, as a profession, pride ourselves on the confidentiality of the service we provide.
Nothing you tell us will be divulged, unless of course we think that you ought not to have been able to afford the car you drive on the wages you tell us you earn, in which case we might be suspicious and have to tell someone.
'This is because of some new regulations that have come in.
Unfortunately, I can't tell you about them even though I am your legal adviser because, if I did, you might think that I was tipping you off - an offence for which I could be dealt a two- year prison sentence.
'Finally, I look forward to building up the trust that is so vital between me, your solicitor, and you, my client.'
John Eaves, Pilgrim & Webster, Hinckley, Leicestershire
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